1. Introduction

Welcome to Marina Travels. By accessing or using our website, services, or making bookings with us, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Booking Terms

By making a booking with us, you acknowledge and agree to the following terms:

• All bookings are subject to availability at the time of confirmation.
• Once the booking is confirmed, a contract is formed between you and Marina Travels.
• We will require full payment or a deposit at the time of booking depending on the service.
• It is your responsibility to ensure all details provided during the booking process are accurate. Any errors may result in additional charges or cancellations.

3. Payment Policy

Payment for the services booked with us is due at the time of booking unless otherwise agreed. We accept payments through credit cards, debit cards, net banking, UPI, and other payment methods as listed on our website. All payments are processed securely via trusted gateways.

Once payment is received, a confirmation email will be sent to you. Please keep a copy of this confirmation for your reference.

4. Cancellation and Refund Policy

If you wish to cancel a booking, please notify us immediately by email or phone. Cancellations are subject to the terms and conditions of the respective service providers, such as airlines, hotels, and transport operators. Please note:

• Refunds will be processed according to the cancellation policy of the service provider.
• For certain non-refundable bookings, no refund will be provided.
• In some cases, a partial refund may be offered based on the timing of your cancellation and the type of service booked.

5. Changes to Booking

We understand that travel plans may change. If you need to modify or change your booking, please contact us at the earliest. Depending on the service, changes may incur additional fees or be subject to availability.

Changes to booking details are not guaranteed and are subject to the policies of the respective service providers.

6. Travel Insurance

We recommend purchasing travel insurance for your trip, which can cover medical emergencies, trip cancellations, lost baggage, and other unforeseen circumstances. Travel insurance can be purchased through us, or you may choose your preferred provider.

7. Travel Documents and Passports

It is your responsibility to ensure that you have the required travel documents, such as passports, visas, and health certificates (if applicable), for your trip. We provide assistance with visas for certain destinations but cannot be held responsible for any issues arising from incorrect or insufficient documents.

8. Responsibilities of the Traveler

You agree to:

• Comply with all local laws and regulations during your travel.
• Respect the rights of other travelers, hotel staff, and service providers.
• Notify us immediately of any medical or other issues that may affect your trip.
• Assume responsibility for any damages or losses caused by your actions.

9. Limitation of Liability

While we make every effort to provide accurate and reliable information, we cannot be held responsible for:

• Any injury, loss, damage, or inconvenience caused by third-party service providers.
• Any failure of services due to reasons beyond our control, including natural disasters, political unrest, or acts of terrorism.
• Loss or theft of your personal belongings during your trip.

Our liability is limited to the total cost of the services you booked through us.

10. Force Majeure

Neither party shall be held liable for any failure or delay in the performance of its obligations under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, political instability, and strikes.

11. Privacy Policy

Your privacy is important to us. We collect personal information only for the purpose of processing your bookings, providing customer support, and improving our services. Please refer to our Privacy Policy for more details on how we handle your personal data.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in [City], India.

13. Modifications to the Terms and Conditions

Marina Travels reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated to you via email or posted on our website. Your continued use of our services constitutes your acceptance of the updated Terms.